Terms & Conditions
1. Introduction
Welcome to Chapel House Estate’s website. These Terms & Conditions govern your use of our website and the services provided through it. By accessing or using our website, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy. If you do not agree with these terms, please refrain from using our website.
Chapel House Estate is a trading name of Chapel House Estate Ltd, registered in the UK. Our registered office is at 3 Lloyd Road, Broadstairs, Kent, CT10 1HY, United Kingdom.
2. Use of the Website
2.1. Eligibility
By using this website, you confirm that you are at least 18 years old or the legal age in your jurisdiction to form a binding contract.
2.2. Account Registration
To use certain features of the website (such as booking a wedding, experience, or stay), you may need to register an account. You agree to provide accurate and up-to-date information during the registration process and to keep your account details secure.
2.3. Prohibited Uses
You agree not to:
• Use the website for any unlawful purpose or in any way that violates applicable laws or regulations.
• Use the website in a manner that could damage, disable, or impair the website’s functionality or interfere with other users’ ability to access it.
• Attempt to gain unauthorised access to any part of the website, server, or network.
3. Services & Bookings
3.1. Services
Chapel House Estate provides services related to weddings, events, stays, and other experiences. The descriptions of services available on the website are for informational purposes only. We reserve the right to modify, withdraw, or cancel any service without notice.
3.2. Booking Process
When you make a booking via the website, you are entering into a contract with Chapel House Estate. Your booking will be confirmed via email, and we may require a deposit or full payment, depending on the service.
3.3. Payment Terms
Payments for services booked through our website are processed through third-party payment providers, such as Stripe. All transactions are subject to the payment provider’s terms and conditions.
3.4. Cancellations and Refunds
Cancellations and refunds are subject to our cancellation policy, which will be provided at the time of booking. In general:
• A deposit is non-refundable unless otherwise stated in your contract.
• You must notify us in writing if you need to cancel your booking. The cancellation terms depend on the specific service booked, and cancellation fees may apply.
4. Intellectual Property
4.1. Ownership of Content
The content on this website, including text, images, logos, and videos, is owned by Chapel House Estate or its licensors and is protected by copyright and other intellectual property laws. You may not use any of this content for commercial purposes without prior written consent from Chapel House Estate.
4.2. User-Generated Content
If you submit content to the website (such as reviews or images), you grant Chapel House Estate a worldwide, royalty-free, non-exclusive license to use, display, and distribute that content for marketing, promotional, and business purposes.
5. Privacy and Data Protection
5.1. Data Collection
We collect and process personal data in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your personal information as described in the Privacy Policy.
5.2. Third-Party Services
Our website may contain links to third-party websites or services. Chapel House Estate is not responsible for the content, privacy policies, or practices of third-party sites.
6. Cookies
6.1. Cookies
Our website uses cookies to improve user experience. By using our website, you consent to the use of cookies as outlined in our Cookie Policy. You can manage cookie settings in your browser preferences.
7. Limitation of Liability
7.1. Limitation of Liability
Chapel House Estate will not be liable for any loss or damage arising from your use of the website, including any loss of data, business interruption, or indirect damages. Our liability is limited to the amount you paid for the service in question.
7.2. No Guarantee of Availability
While we strive to keep the website accessible and operational, we do not guarantee the website will be available at all times or free from errors.
8. Termination of Access
We reserve the right to suspend or terminate your access to the website at our discretion, without notice, if we believe you have violated these Terms & Conditions.
9. Changes to Terms
Chapel House Estate reserves the right to amend these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance of the new terms.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact us at:
Email: enquire@chapelhouseestate.co.uk
Last Updated: December 10, 2024
